![]() ![]() Get more out of life.Īssisted living is just that - assistance. What is their average age? What are their favorite things to do? Get a little help. Questions about Truewood by Merrill, Knoxvilleĭescribe the overall population of assisted living residents at Truewood by Merrill, Knoxville. Kevin Brown, Executive Director Get Costs If you could give me a call, I would appreciate the opportunity to speak with you. I hear your concerns, and I would like to discuss them in more detail with you. Please know that the well-being and safety of our residents is our utmost priority. Provider Response Hello, and thank you for taking the time to provide feedback on our community. ![]() You never see a member of management ever just stop by to see how things are going all of the emphasis is on the assisted living side. It is more like a nursing home atmosphere. A lot of the residents roam the halls because they are bored. Even though music has been proven to have an impact on memory patients, it is rarely played. Very limited activities (no games or interaction/engagement). It is very disorganized dirty utensils, no drinks, no silverware. The food is awful it is prepared upstairs & brought downstairs. Incontinence was an issue that we were told would be assisted with, but upon visiting found it not to be true. There were constant issues with medication being given correctly they couldn't even find all of her meds sometimes. There is always a constant turnover & shortage of nurses & Resident Assistants. There is no follow-up to issues & no communication on any changes being made. There are a few really caring Resident Assistants but for the most part it was not an enjoyable experience. Our Mother was a resident in memory care for several months. Two years ago my younger sister and I visited and researched three memory care facilities in West Knoxville in which to place our older sister who suffers from Alzheimers disease. I am a friend or relative of a current/past resident I am a friend or relative of a current/past residentĬaring DaughterS35 Our Mother was a resident in memory care for several months. There is never a lack of activities provided for memory care residents for their enjoyment and participation. ![]() I have never requested anything from the support or management staff that wasn"t looked into and taken care of in a reasonable amount of time. ![]() There has been some turnover over the past two years in the support staff: however, the management staff has remained pretty much the same. Also directly off memory care"s private dining room, there is a lovely enclosed porch with rockers, chairs and table. In pretty weather, the residents can walk directly out into the the enclosed yard and garden where chairs are provided for sitting. In case of fire, there are two ground exits for them to use.Īs the primary caretaker, I have never ever felt I was walking intro a dungeon. We liked this floor being on the lower level. Also the small number of resident"s this facility accommodates. Many things played in this decision namely Raintree's approach to the resident"s program and care, the clean large rooms and the layout of the Memory care floor. We chose Raintree Terrace as we felt this was the best choice for her. Koc Two years ago my younger sister and I visited and researched three memory care facilities in West Knoxville in which to place our older sister who suffers from Alzheimers disease. ![]()
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